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REFUND POLICY
REFUND POLICY
By placing an order with Liberty Stamps, you confirm that you have read, understood, and accepted the following refund policy.
Returns & Refunds
At Liberty Stamps, customer satisfaction is our priority.
Our return policy allows you to request a return within 14 days of receiving your order.
If 14 days have passed since you received your order, unfortunately, we cannot offer a refund or exchange.
To be eligible for a return, your item must meet the following conditions:
- The item was purchased from www.libertystamps.com
- The item is unused and in its original condition
- You provide proof of purchase or order information
If you receive an incorrect item, damaged item, or experience an issue with your order, please contact our customer support team with your order number and details of the issue.
For faster assistance, please include photos if the issue involves damaged or incorrect items.
Email: support@libertystamps.com
Refunds (If Applicable)
Once we receive and review your request, we will notify you by email regarding the approval or rejection of your refund.
If your refund is approved, it will be processed to your original payment method.
Please allow your bank or payment provider some time to complete the refund process. Processing times may vary depending on your payment method.
Late or Missing Refunds
If you have not received your refund yet:
- Check your bank account again.
- Contact your credit card company or payment provider, as refunds may take additional processing time.
- Contact your bank for any pending transactions.
If you have completed these steps and still have not received your refund, please contact us:
Email: support@libertystamps.com
Order Cancellation
If you need to cancel your order, please contact us within 24 hours of placing your order.
Once an order has been processed, packed, or shipped, cancellation may no longer be possible.
Please contact our support team as soon as possible if you need assistance with an order cancellation.
Damaged or Incorrect Orders
If your order arrives damaged, incorrect, or incomplete, please contact us within 14 days of delivery.
Our team will review your request and provide the appropriate solution, including replacement or refund when applicable.
Contact Us
If you have any questions about our Refund Policy, please contact:
Liberty Stamps
Email: support@libertystamps.com
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